Privacy Policy INM Physio
Privacy Policy
Integrated Neuro Musculoskeletal Physio (INM Physio)
Effective Date: 16.05.2026
Integrated Neuro Musculoskeletal Physio (INM Physio) is committed to protecting and respecting your privacy.
INM Physio is a trading name of Daine Limited. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us for physiotherapy services.
Who We Are
Integrated Neuro Musculoskeletal Physio (INM Physio)
Trading Name of Daine Lltd
Email: info@inmphysio.co.uk
Service Area: Cambridgeshire
What Information We Collect
We may collect and process the following personal information:
· Full name
· Contact details (phone number, email address, address)
· Medical history relevant to physiotherapy treatment
· GP or healthcare professional details (where necessary)
· Appointment and treatment records
· Payment and billing information
· Website enquiry form submissions
· Technical website data such as cookies and website usage information
· We only collect information necessary to provide safe and effective physiotherapy services.
How We Use Your Information
We use your information to:
· Respond to your enquiries
· Arrange appointments and provide treatment
· Deliver safe and effective physiotherapy care
· Maintain accurate clinical records
· Communicate with you regarding your treatment
· Process payments and invoices
· Improve our website and services
· Meet legal, professional, and regulatory obligations
· Legal Basis for Processing
We process your personal data under the following lawful bases:
· Consent
· Contractual obligation
· Legitimate interests
· Legal obligation
· Healthcare provision and medical treatment
Sensitive health information is handled with strict confidentiality and in accordance with professional healthcare standards.
How We Store Your Information
· Your personal information is stored securely and only accessed when necessary.
· We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.
· Clinical records are retained in line with professional and legal requirements.
Sharing Your Information
· We do not sell or share your personal information for marketing purposes.
We may share your information when necessary with:
· Your GP or consultant (with your consent where required)
· Other healthcare professionals involved in your care
· Legal or regulatory authorities where required by law
· Professional indemnity insurers if necessary
· All sharing is done responsibly and only where appropriate.
Cookies
· Our website may use cookies to improve your browsing experience and website performance.
· Cookies help us understand website traffic and improve usability.
· You can choose to disable cookies through your browser settings.
Your Rights
Under UK GDPR, you have the right to:
· Access your personal data
· Request correction of inaccurate information
· Request deletion of your data where appropriate
· Restrict processing of your data
· Object to certain uses of your data
· Request transfer of your data
· Withdraw consent where consent applies
To exercise any of these rights, please contact us using the details above.
Complaints : If you have concerns about how your personal information is handled, please contact us first so we can resolve the issue.
You also have the right to contact the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or service changes.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Integrated Neuro Musculoskeletal Physio (INM Physio)
Trading Name of Daine Limited
Email: info@inmphysio.co.uk